CODE GAMES

Support

Need a hand?

If a game crashes, a purchase did not arrive, or your progress disappeared, email us and we will sort it out.

Email: support@codegames.app

Before you write

Including these details gets your issue fixed much faster:

  • The game name and version (shown on the game's settings screen)
  • Your device model and Android/iOS version
  • What you were doing when the problem happened
  • A screenshot or screen recording, if you have one

Restoring purchases

Purchases are tied to the store account you bought them with. Open the game on the same account and use Restore purchases in the shop screen. If it still does not appear, send us the order number from your store receipt.

Response time

We answer support email within two working days.